FAQ
Where's my report?
Check your email address. Did you check out with a different email than your quiz? If so, fill out this form so we can regenerate your quiz. If it has been over 20 minutes and you still haven't received your paid report please reach out to hello@citymatch.us.
How can I provide feedback?
Have a support ticket or feature request? Send us an email at hello@citymatch.us - we love to hear from you!
Are you matching cities globally?
We are currently focusing on the United States market.
Will you store my credit card information?
No. We use a third party (Wix Payments) for credit card processing.
What sources do you use?
We use internet-available resources to compile the information in a Citymatch Report.
How does your satisfaction guarantee policy work?
Please tap here to fill out this survey and explain your issue. We will first try and make it right, if we can't we'll then refund 100% of the purchase price. Return and Refund Policy